Can I get a refund?

I am not satisfied with the quality of my print products. Can I get a refund?

Can I get a refund

Bad quality is highly unlikely, as our print network is constantly tested by our quality assurance department, but we do not live in a perfect world, and human errors in production are a given. When you receive a complaint from your customer, you can immediately place a reorder via the API, and it will be reprinted, fast, and in the right way. No evidence is needed! This way you do not have to spend time away from your business emailing back and forth.

The reorder reasons, and documentation to implement this into your backend are described in our documentation. You can find this documentation via this link.

If you use as your order placement application, then simply select the order, click on the yellow reorder button on the popup screen, select a reorder reason, and reorder for free.