company logo
Help Center
  • Cloudprinter.com
  • Contact us
  • Go to Customer Portal
FAQ
  • Getting Started
    • Cloudprinter.com Dashboard
    • Dashboard functionalities
    • Account settings
  • Print API
    • API Integration
    • Postman
  • Connected Apps
    • Quick Order web app
    • WooCommerce
    • Shopify
    • Zapier
    • Zoho CRM Plus
    • Wix
    • CI Hub
    • Amazon
    • eBay
  • Print Products
    • Print Products: Creating Print Ready Files
    • Ordering Process
  • Shipping/ Packaging/ Fulfilment
    • Fulfilment
    • Packaging
    • Shipping
  • Print Partners
    • Setting up your organization
    • Setting up your products
    • Shipping costs
  • Cloudprinter Academy
    • Shopify Integration
    • WooCommerce Integration
    • Zoho CRM+ Integration
    • Quick Order App
    • Zapier Integration
  • Taxes & Billing
    • VAT
  • Cloudprinter Subscription Plans
    • Plans & Pricing
    • Features
  • FAQ
    • General Support FAQ
    • Finance FAQ
    • Shipping FAQs
    • Product FAQ
    • Print apps FAQ
    • Order FAQ
      Back to home
      1. Help Center
      2. FAQ
      • Getting Started
        • Cloudprinter.com Dashboard
        • Dashboard functionalities
        • Account settings
      • Print API
        • API Integration
        • Postman
      • Connected Apps
        • Quick Order web app
        • WooCommerce
        • Shopify
        • Zapier
        • Zoho CRM Plus
        • Wix
        • CI Hub
        • Amazon
        • eBay
      • Print Products
        • Print Products: Creating Print Ready Files
        • Ordering Process
      • Shipping/ Packaging/ Fulfilment
        • Fulfilment
        • Packaging
        • Shipping
      • Print Partners
        • Setting up your organization
        • Setting up your products
        • Shipping costs
      • Cloudprinter Academy
        • Shopify Integration
        • WooCommerce Integration
        • Zoho CRM+ Integration
        • Quick Order App
        • Zapier Integration
      • Taxes & Billing
        • VAT
      • Cloudprinter Subscription Plans
        • Plans & Pricing
        • Features
      • FAQ
        • General Support FAQ
        • Finance FAQ
        • Shipping FAQs
        • Product FAQ
        • Print apps FAQ
        • Order FAQ

      FAQ

      Find quick answers to all common questions about our platform!

      General Support FAQ

      • Get in touch
      • Why do I need to provide a phone number when placing an order?
      • Where can I find a list of customers and print partners?
      • How do I join an online meeting?
      • Is my file stored safely?
      • Can I see the mockups? How can I be sure of the print quality?
      • Where can I find the prices?
      • How do I get a price quote?
      See more

      Finance FAQ

      • What is VAT?
      • Which payment options are available?

      Shipping FAQs

      • What does Cloudprinter.com do in case you received a damaged product?
      • Where can I find the shipping information?
      • What if I don't receive my order?

      Product FAQ

      • Where can I find the dimensions of the Cloudprinter products?
      • Ways of file submissions
      • Where can I find Cloudprinter’s product templates?
      • How does Cloudprinter maintain consistent quality?
      • Why is there a QR code in/on my books?
      See more

      Print apps FAQ

      • How to make a reorder with Quick Order?

      Order FAQ

      • Can I cancel an order?
      • Order statuses and their meanings
      • My order is stuck in the error
      • Can I change the address for my order?
      • How to cancel the order via Quick Order?
      • Meanings of the errors in the Cloudprinter.com Dashboard
      • Can I get a refund?
      See more
      company logo
      Cloudprinter.com Help Center
      • facebook_social_link_icon_alt_text
      • twitter_social_link_icon_alt_text
      • linkedin_social_link_icon_alt_text
      • youtube_social_link_icon_alt_text
      • Cloudprinter.com
      • Contact us
      • Go to Customer Portal