Shopify
      Back to home
      1. Help Center
      2. Connected Apps
      3. Shopify

      How to identify an error in Shopify

      Identify errors in Shopify and find out the reasons they occur.

      1. Go to your Shopify admin account. On the left-side menu, go to Apps and navigate to Cloudprinter plugin.
        Shopify Identify Error type (Copy) - Step 2
      2. Open Orders on the menu at the top of the page and find the order you need.
        Shopify Identify Error type (Copy) - Step 3
      3. Find the order you need and click on Post to CP button. 
        Shopify Identify Error type (Copy) - Step 4
      4. When the error message appears, press the right-side eye icon to open a pop-up view. It contains all the details of the order and its status.
        Shopify Identify Error type (Copy) - Step 5
      5. Find the error posting log together with the reasons.
        Shopify Identify Error type (Copy) - Step 7
      If you have any questions, feel free to reach out to our 24/7 Customer Success Team via the live chat, or contact us via this contact form.