How to proceed with the Shopify order if the product wasn't linked to Cloudprinter
- Go to Shopify . On the left-side menu, go to Apps and select Cloudprinter.
- Go to Settings, and choose to disable automatic order submission.
- Once you get the order, choose the product(s) in the order and link them to the Cloudprinter products. In the file section, provide a file that was placed together with the order.
- To check the order, go to the panel on the left side — Orders. It should have a tag #has_cloudprinter_products, if it doesn’t — you can add this tag yourself.
- Go to Apps again and select Cloudprinter . Open Orderson the menu at the top of the page.
- Find the needed order, open it and add the appropriate files.
- Go back to the full list of Orders in your Shopify and press the Post to CP button.
- Check if the order is published in the Clouprinter.com Dashboard.