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Getting Started
Print API
Connected Apps
Print Products
Shipping, packaging, and fulfilment
Print Partners
Cloudprinter Academy
Taxes and billing
Cloudprinter subscription plans
FAQ

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KNOWLEDGE BASE

Getting started

Cloudprinter.com Dashboard

Register an account

Dashboard functionalities

Orders

Dashboard Overview

Product Catalogue

Pricecheck

Marketplace

Reports

Shipping Levels

Signals

Development

API Interfaces

Finance

Billing and Invoices

Payments & Plans

Account settings

My profile

Company settings

Print API

API Integration

Print API: where can I find documentation on the webhooks?

Print API: Where can I find/change the API Key?

Print API: Where can I find the technical documentation?

Print API: How do I make a reorder using the API?

Print API: How to create a new API interface

Postman

How to make requests to the APIs in Postman?

Cloudprinter Academy

Shopify Integration

How to Connect to Cloudprinter.com Shopify Integration

WooCommerce Integration

How to Connect to Cloudprinter.com WooCommerce Integration

Zoho CRM+ Integration

How to Connect to Cloudprinter.com Zoho CRM+ Integration

Quick Order App

How to Set Up Cloudprinter.com Quick Order

Zapier Integration

How to Automate Global Printing with Zapier

Cloudprinter Subscription Plans

Plans & Pricing

Pricing: Change your subscription

Features

Features: PDF FIX

Features: Routing profiles

Connected Apps

Quick Order web app

Quick Order: How to create a Sample order

Quick order: How to create a Re-order.

Quick Order: How to repeat your order.

WooCommerce

Manual file upload (Standard plan only) – How to upload files after placing an order

How to download and install the WooCommerce plugin?

Testing the Cloudprinter.com plug-in for WooCommerce and setting your account live.

Create your first Cloudprinter.com product using the plugin for WooCommerce.

How to set up Dropbox in WooCommerce

How to make a test order in WooCommerce

Types of order submission in WooCommerce

How to make a reorder in WooCommerce

How to use other currencies in WooCommerce

Do products on my WooCommerce storefront have to be in the same currency as my billing method?

WooCommerce Update: Introduction of Dynamic Options

How to identify an error in WooCommerce

How to update WooCommerce plugin?

Shopify

Shopify Integration steps

How to configure the Cloudprinter.com app for Shopify

How to link your Shopify product to the Cloudprinter.com template?

How to configure the Automated shipping service in Shopify

How to configure the Manual shipping in Shopify

How to choose contact methods in Shopify?

How to set up notifications about order status in Shopify

How to make a test order in Shopify

How to create, adjust or check the print file after the order has been placed

How to enable dynamic files in Shopify

How do the posting orders works?

How to make a reorder in Shopify

How to proceed with the Shopify order if the product wasn't linked to Cloudprinter

Do products on my Shopify storefront have to be in the same currency as my billing method?

How to identify an error in Shopify

How to post orders with error expired hash (old orders)

Error: "Price revenue check failed"

Zapier

How to set up CloudSignals in Zapier

How to set up the shipping level in Zapier

How to integrate Cloudprinter.com to your Magento store

How to Integrate Your ShipStation with Cloudprinter.com

How to integrate Wufoo with Cloudprinter.com

How to integrate Zid with Cloudprinter.com

How to integrate SendOwl with Cloudprinter.com

How to integrate Kajabi with Cloudprinter.com

How to integrate Ecwid with Cloudprinter.com

How to integrate Memberful with Cloudprinter.com

How to integrate Gumroad with Cloudprinter.com

How to integrate Eventbrite with Cloudprinter.com

How to integrate DPD with Cloudprinter.com Print

How to integrate Big Cartel with Cloudprinter.com

How to create an order in Zapier using Google Sheets and Cloudprinter.com

How to create an order using Google Drive?

How to integrate Square with Cloudprinter.com

How to create an order using Dropbox?

How to create an order using OneDrive?

How to order books or brochures with Google Forms?

Zoho CRM Plus

How to install Cloudptinter.com app to Zoho CRM Plus

How to create a product set

How to create and configure products

How to place reorder in Zoho CRM?

How to create an order in Zoho CRM Plus

Wix

How to set up shipping in Wix?

CI Hub

Print from Adobe Creative Cloud apps with CI HUB + Cloudprinter.com

How to install CI HUB plugin

How to log into CI HUB plugin

How to add Cloudprinter connection

Print from Adobe InDesign with CI HUB + Cloudprinter.com

How to define a print preset in Adobe InDesign

How to print current Adobe InDesign

Print from Adobe Illustrator with CI HUB + Cloudprinter.com

How to make Adobe Illustrator PDF preset

Create design and place order from Adobe Illustrator

Print from Adobe Photoshop with CI HUB + Cloudprinter.com

Create colour profile and Adobe Photoshop PDF preset

Create and print from Adobe Photoshop

Amazon

Getting Started with Amazon Integration

Creating and Configuring Products for Amazon app

eBay

Starting The Integration

Product Configuration and Management

Taxes & Billing

VAT

Getting started with VAT

How do I submit my VAT ID to Cloudprinter.com?

How will VAT apply to orders delivered to the Netherlands, Germany, Spain, Italy, France, United Kingdom and other countries ?

Print Products

Print Products: Creating Print Ready Files

Print Products: Product Catalog

Print Products: Where can I find the tech specifications for production-ready PDFs?

Print Products: How to create a print-ready file for my products?

Print Products: Where can I find the product templates?

Print Products: Where can I find the product specifications?

Print Products: How to calculate the spine width of a cover file?

How to Design an Aluminium Bottle?

How to Design an Aluminium Wall Decoration?

How to Design a Beach Towel?

How to Design a Blanket?

How to Design a Business Card?

How to Design a Calendar?

How to Design a Canvas?

How to Design a Card?

How to Design a Card set?

How to Design a Carrier Bag?

How to Design a Coaster?

How to Design a Drawstring Bag?

How to Design an Envelope?

How to Design a Flyer?

How to Design a Folded Brochure?

How to Design a Hoodie?

How to Design an Induction Hob Protector?

How to Design a Jacket?

How to Design a Letterhead?

How to Design a Magazine?

How to Design a Mousepad?

How to Design a Mug?

How to Design a Pillow?

How to Design a Photo Print?

How to Design a Photo Tile?

How to Design a Plexiglass Wall Decoration?

How to Design a Textbook?

How to Design a Photobook?

How to Design a Placemat?

How to Design a Polo Shirt?

How to Design a Poster?

How to Design a Puzzle?

How to Design a Roll-up Banner?

How to Design a School Poster?

How to Design a Shelf Talker?

How to Design a Sticker?

How to Design a Suitcase?

How to Design a Sweatshirt?

How to Design a Table Talker?

How to Design a Table Tent?

How to Design a T-Shirt?

How to Design a T-Shirt Long Sleeve?

How to Design a Travel Mug?

How to Design an Outdoor Banner?

How to Design an Outdoor Poster?

How to Design a Wood Wall Decoration?

Mastering Canva Print Export for Cloudprinter.com Compatibility

Ordering Process

Paper weight conversion calculator from LB to GSM

Common abbreviations for print products

Can I order a sample for quality reference?

Should I choose a brochure or a textbook for my artwork?

What paper type does Cloudprinter support?

How to add a new product if it's not available?

What products are available?

How long does it take to produce?

Shipping/ Packaging/ Fulfilment

Fulfilment

Shipping and Production Times

How do I know the quality is good?

Packaging

How can I personalise my orders?

Which kind of packaging do we use?

What kind of packaging is used for sending out products?

Shipping

What are the shipping options?

How does white labelling work?

Print Partners

Setting up your organization

How to fill out my company’s information?

Can Cloudprinter.com integrate with our own production API?

Setting up your products

How to set your production capabilities?

Can I also produce a selected range of products?

Shipping costs

How to import shipping prices?

Did you know that each order JSON/XML includes the shipping costs?

Understanding flat shipping rates

FAQ

Using the dashboard

How to setup "Not So Fast" in Dashboard?

General Support FAQ

Get in touch

Where can I find a list of customers and print partners?

Why do I need to provide a phone number when placing an order?

Where can I find the prices?

How do I get a price quote?

Can I see the mockups? How can I be sure of the print quality?

How do I join an online meeting?

Is my file stored safely?

Finance FAQ

What is VAT?

Which payment options are available?

Shipping FAQs

What does Cloudprinter.com do in case you received a damaged product?

Where can I find the shipping information?

What if I don't receive my order?

Product FAQ

Where can I find the dimensions of the Cloudprinter products?

Ways of file submissions

Where can I find Cloudprinter’s product templates?

How does Cloudprinter maintain consistent quality?

Why is there a QR code in/on my books?

Print apps FAQ

How to make a reorder with Quick Order?

Order FAQ

Can I cancel an order?

Order statuses and their meanings

My order is stuck in the error

Can I change the address for my order?

How to cancel the order via Quick Order?

Meanings of the errors in the Cloudprinter.com Dashboard

Can I get a refund?

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