We generate incoming print orders in minutes. Often within 5 minutes after receiving the files, the digital presses are already printing them. However, we understand your need sometimes to make any last-minute cancellations before the order goes to production. For such purposes we encourage you to use "Not So Fast", your custom order waiting time, this is a custom waiting period during which we will put your order on hold and not push it to production so that you can cancel the order if needed.
To configure the order waiting time, do the following:
- Go to you Cloudprinter Dashboard > Company Settings.
- Select Accounts tab.
- Select the account for which you want to set the waiting time.
- In the Order waiting time field, set the time for which you want to pause your orders before pushing them to production. Click Save.
What if I want to push a certain order to production sooner before the waiting time is over?
At any time you can skip the waiting time for a certain order in case you don’t want to wait to push it to production.
To skip the waiting time, do the following:
- Go to you Cloudprinter Dashboard and find the needed order.
- Open the order and click Skip.
You’ve successfully pushed the order further into processing.